Necessary EHR Patient Portal Features To Optimize Clinical Workflow

An EHR patient portal is a secure application that allows people to access personal health data (PHI). Furthermore, it can provide solutions to all types of healthcare needs, like

• Billing and payment.
• Text message communication.
• Appointment scheduling.
• Educational materials.

Therefore, the need for EHR in clinical efficiency is a mandatory factor in today’s healthcare industry. A well-organized electronic health record system can be immensely beneficial to patients and providers—both. Let us go through the key features that make an efficient and effective EHR patient portal.

A User-Friendly Interface

One of the most significant drawbacks that the majority of patients face is a complicated user interface (UI). Bad encounters with an EHR patient portal can have a negative effect on patient engagement.

Therefore, while making the patient portal, a simple patient-centric UI structure should be a major aspect to consider. It will improve the patient experience along with patient engagement with your organization.

The Strong Security System

The increased sharing of patient data in online health management platforms has increased the need for much more secure security portals in health care services. Hence, you need a safe platform for data interchange between patients and providers, improved communication, and better care management. 

Online Billing And Payment

A patient portal is strongly intertwined with your billing system. You can use the system to send an invoice to the patient’s portal account, where they can make safe payments. Online payment options make payment collection easier for medical providers. 

The Medical Billing System

According to a TransUnion survey, 68 percent of customers do not entirely pay off their medical bill amounts. Hence, implementing a medical billing system in the patient portal is necessary now. It can assist you in speeding up your patient collection process by tracking payment details such as past-due bills and late fees and recognizing customers who are falling behind. This will provide patients with much more information and options for managing their healthcare finances.

API Implementation

A large number of healthcare providers are discovering new uses for web and mobile apps, such as delivering essential information to patients, working more strategically with partner providers, patient support services, and so on. Application Programming Interfaces (APIs) enable healthcare organizations to do all these things. Patients’ health information is immediately synchronized on the platform after they combine their portal accounts with medical devices that store all data on a dedicated cloud server. This also enhances the interoperability of critical health data.

Digital Form Applications

Form entry procedures on paper can be time-consuming, error-prone, and impossible to track. This inspired healthcare providers to search for an ideal digital form solution. Digital forms have proven to help lower patient wait times in medical institutions while also providing a safe and secure method of collecting healthcare data. 

Additionally, it aids in minimizing the stress on receptionists, improving workflow, lowering the risk of clinical errors caused by incorrect data, and providing a complete picture of a patient’s medical history.

Utilizing EHR Patient Portal in Healthcare App-PatientMD Can Help You 

PatientMD is an AI-driven digital health platform for patient engagement and recruitment solutions. It captures clinical, genomic, and IoT data from the patient to create a longitudinal record via the patient portal. To improve EHR in clinical efficiency, it also offers value-based patient-centric care. The ultimate purpose of this platform is to empower healthcare providers with solutions that benefit both patients and doctors.
Want to know more about our EHR services to increase your healthcare practice and business? text at, +18727048154.